Frequently Asked Questions
Answers about Vaidya Foods, Kokam and ordering. Final policy details will be added as they are confirmed.
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About Vaidya Foods
Who is behind Vaidya Foods?
[Answer to be supplied by Vaidya Foods.]
Where is Vaidya Foods based?
[Answer to be supplied by Vaidya Foods.]
What does Vaidya Foods make?
[Answer to be supplied by Vaidya Foods.]
Kokam
Why is Kokam important to Vaidya Foods?
[Answer to be supplied by Vaidya Foods.]
What is the difference between Kokam Syrup and Kokam Agal?
[Answer to be supplied by Vaidya Foods.]
How should Kokam products be used?
[Answer to be supplied by Vaidya Foods.]
Products
What pack sizes are available?
[Answer to be supplied by Vaidya Foods.]
What are the ingredients in each product?
[Answer to be supplied by Vaidya Foods.]
What is the shelf life of the products?
[Answer to be supplied by Vaidya Foods.]
Orders
How do I place an order?
[Answer to be supplied by Vaidya Foods.]
Can I change or cancel an order?
[Answer to be supplied by Vaidya Foods.]
Shipping
Which locations do you deliver to?
[Answer to be supplied by Vaidya Foods.]
How long does delivery take?
[Answer to be supplied by Vaidya Foods.]
What are the shipping charges?
[Answer to be supplied by Vaidya Foods.]
Payments
Which payment methods are accepted?
[Answer to be supplied by Vaidya Foods.]
Is Cash on Delivery available?
[Answer to be supplied by Vaidya Foods.]
Returns
What is the return policy?
[Answer to be supplied by Vaidya Foods.]
How do I raise a return request?
[Answer to be supplied by Vaidya Foods.]